North Carolina Power Outage

Important Information About Your Vehicle
Insurance Policy

December 12th, 2022

Dear Progressive Customers:

We recognize that you have been affected by power outages and have a lot to deal with right now, and the last thing we want you to worry about is your insurance.

If you have a payment due related to any Progressive insurance products written in the state of North Carolina, please call us at 1-800-876-5581 if you're concerned about maintaining your coverage, or need extra time to make a payment as a result of the power outages. If you pay electronically, we'll continue to withdraw your insurance payment from your bank as usual unless you ask us to stop. Please note that we're offering this payment leniency program through 01/06/2023, and any deferred payment does not represent a period of free coverage for you. You are required to pay the full amount due on your policies at the end of the deferment period.

We wish you and your community the best during this difficult time.

This applies to the following ZIP Codes in North Carolina:

  • North Carolina ZIP Codes:
  • 27242
  • 27259
  • 27281
  • 27325
  • 27376
  • 28315
  • 28327
  • 28350
  • 28370
  • 28373
  • 28374
  • 28387
  • 28388
  • 28394

If you have any questions, please contact us.

  • Progressive Direct customers — 1-877-268-3889
  • Progressive Agency customers — 1-877-268-3889