October 7th, 2021
Dear Progressive Customers:
We recognize that you have been affected by Tropical Storm Fred and have a lot to deal with right now, and the last thing we want you to worry about is your insurance.
If you have a payment due related to any Progressive insurance products written in the state of North Carolina, please call us at 1-800-876-5581 if you're concerned about maintaining your coverage, or need extra time to make a payment as a result of the severe weather. If you pay electronically, we'll continue to withdraw your insurance payment from your bank as usual unless you ask us to stop. Please note that we're offering this payment leniency program through 11/27/2021, and any deferred payment does not represent a period of free coverage for you. You are required to pay the full amount due on your policies at the end of the deferment period.
We wish you and your community the best during this difficult time.
This applies to all Progressive Group insurance products in the following North Carolina ZIP codes:
As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.
If your vehicle has been damaged, you can report your claim online or call 800-776-4737.
After filing your claim, we'll e-mail you to let you know when you can monitor its status online.
We are currently managing the following events:
We're here 24/7 to help you with your claim, your policy or to answer questions.
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