December 21st, 2021
Dear Progressive Customers:
We recognize that you have been affected by the recent tornados and have a lot to deal with right now, and the last thing we want you to worry about is your insurance.
If you have a payment due related to any Progressive insurance products written in the state of Kentucky, please call us at 1-800-876-5581 if you're concerned about maintaining your coverage, or need extra time to make a payment as a result of the December tornados. For customers who pay electronically, we'll continue to withdraw your insurance payment from your bank as usual unless you ask us to stop. Please note that we're offering this payment leniency program through 01/10/2022 and any deferred payment does not represent a period of free coverage for customers. Customers are required to pay the full amount due on their policies at the end of the deferment period.
The following ZIP codes in Kentucky were affected:
We wish you and your community the best during this difficult time.
As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.
If your vehicle has been damaged, you can report your claim online or call 800-776-4737.
After filing your claim, we'll e-mail you to let you know when you can monitor its status online.
We are currently managing the following events:
We're here 24/7 to help you with your claim, your policy or to answer questions.
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