Texas Flood

Important information about your insurance policy

July 8th, 2025

Progressive Customers:

Flooding was reported on July 4th, affecting customers in Central Texas.

As a Progressive/Drive customer, your claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.

If you need to report a claim, you can report it online or call 800-776-4737.

After filing your claim, we'll email you to let you know when you can monitor its status online.

You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.

In Person Support

Members of our National Catastrophe Response Team are onsite and available to answer any questions about any of our products at the following locations from 8AM-6PM July 10-July 24:

Kerrville Lowe's:
651 Loop 534
Kerrville, TX 78028

San Angelo Lowe's:
5301 Sherwood Way
San Angelo, TX 76904

Report your catastrophe damage or track your claim

Report/view claimOr, call 1-855-347-3939