California Wildfires

Important information about your insurance policy

January 8th, 2025

Progressive Customers:

Wildfires were reported on January 7th, affecting customers in Los Angeles county, California.

In-Person Support
Members of our Catastrophe Services Team are onsite and available to answer any questions about any of our products at the following locations:

Lowe’s Burbank

2000 W. Empire Ave

Burbank CA 91504

Hours: 8am - 7pm

Progressive Pasadena Office

75 Fair Oaks Ave - Suite 400

Pasadena CA 91103

Hours: 8am - 7pm

Toyota Pasadena

3600 E Foothill Blvd

Pasadena CA 91107

Hours: 9am - 7pm

Progressive Sherman Oaks Office

14140 Ventura Blvd - Suite 300

Sherman Oaks CA 91423

Hours: 8am - 7pm

As a Progressive/Drive customer, your claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.

If you need to report a claim, you can report it online or call 800-776-4737.

After filing your claim, we'll email you to let you know when you can monitor its status online.

You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.