November 17th, 2020
Dear Progressive Customers:
Progressive claims experts are on alert as a result of Tropical Storm Zeta causing damage in the following areas:
We hope that you are safe, and we want you to know that we're here for you. Contact us anytime, day or night, if you need to report a claim.
The state of Alabama has requested all insurance companies to give their customers time to recover without concerns about coverage. We fully support their action. We're happy to work with you if you need additional time to pay or return requested information — we can extend your due date as late as 12/28/2020.
We're glad that you're our customer, and we promise to be there for you when you need us most.
If you need to report a claim, you can report it online or call 800-776-4737.
After filing your claim, we'll e-mail you to let you know when you can monitor its status online.
You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.
We are currently managing the following events:
We're here 24/7 to help you with your claim, your policy or to answer questions.
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