Arkansas Storms and Flooding

June 4, 2019

Dear Progressive Customers in Arkansas:

We hope you and your family are safe following the storms and flooding in your area causing damage between 5/21/2019-7/23/2019. We recognize you may have a lot to deal with right now and the last thing you should have to worry about is your vehicle insurance.

We'll keep your coverage active—even if you're unable to make a payment—through July 23, 2019*. This applies to any policy, including automobiles, motorcycles, boats, recreational vehicles and commercial auto. If you don't want to maintain your policy, please call us as soon as possible.

If your policy is up for renewal between now and July 23, we'll send you a renewal offer and bill as usual. If you want to renew the policy, just pay the bill when you receive it or sometime on or before July 23, 2019.

Please note that whether you're maintaining or renewing a policy, the payment will need to be made in full and received or postmarked by July 23, 2019. So, for example, if you make installment payments and choose to wait until July 23, all of the installments will be due by that date. You simply have a little more time to make the payments.

If you elect to pay by Electronic Funds Transfer, we'll continue to withdraw your insurance payment from your bank account as usual, unless you call and ask us to stop.

This applies to all Progressive insurance products that are written in the state of Arkansas.

We hope you and your family are safe as well. If you have any questions or need further assistance, please contact us:

• Progressive Direct customers — 1-877-268-3889
• Progressive Agency customers — 1-877-268-3889

* The extension dates above do not represent a period of free coverage for customers. Customers will be required to pay the full amount due on their policies.