September 11, 2018
Dear Progressive Customers:
Progressive claims experts are on alert as a result of the hurricane that is moving into the following areas:
- North Carolina:
- New Hanover
- Franklin City
- Prince George
- Colonial Heights
- Isle of Wight
- Charles City
- James City
- Newport News
- Virginia Beach
- South Carolina:
We hope that you are safe, and we want you to know that we're here for you. Contact us anytime, day or night, if you need to report a claim.
We're glad that you're our customer, and we promise to be there for you when you need us most.
To minimize your personal impact, please:
- Consider moving your vehicle to the highest elevation. Even moving your vehicle a few feet can make a significant difference in whether flood waters can reach it.
- Remember that it is better to turn around than to drive through flooded streets or intersections. In addition to damage to your vehicle, you risk your personal safety by driving into flood conditions.
- Stay alert and monitor weather forecasts for changing conditions.
As a Progressive customer, your vehicle claims are handled by Progressive Claims
Service 24 hours a day, 7 days a week.
If your vehicle has been damaged, you can report your claim online or call 800-776-4737.
After filing your claim, we'll e-mail you to let you know when you can monitor its status online.
You can rest assured that we will be there to help settle your claim and get you
back on the road as soon as possible.