Illinois Severe Weather

Important Information About Your Vehicle
Insurance Policy

Dear Progressive Customers:

We hope you and your family are safe after the recent severe weather on April 9, 2015. We recognize you may have a lot to deal with right now and the last thing you should have to worry about is your vehicle insurance.

If you reside in DeKalb or Ogle counties, Illinois and are concerned about maintaining your coverage or need extra time to make a payment, please contact us:

  • Progressive Direct customers — 1-800-776-4737
  • Progressive Agency customers — 1-800-876-5581

As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week.

If your vehicle has been damaged, you can report your claim online or call 800-776-4737.

After filing your claim, we'll e-mail you to let you know when you can monitor its status online.

You can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.