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Important Information About Your Vehicle Insurance Policy

If you're a customer, you received the following communication from us on August 15, 2007 if you:

  • shared a valid e-mail address with us,
  • elected to receive "Act of Nature" e-mails,
  • have a vehicle garaged in a county that may be affected by Texas flooding.

If you didn't receive an e-mail from us, but would like to in the future, just click here to change your e-mail preferences.

Dear Progressive Customer:

The potential for flooding was reported on August 15, 2007 in the following thirteen southern Texas counties:

  • Aransas
  • Brooks
  • Calhoun
  • Cameron
  • Hidalgo
  • Jim Wells
  • Kennedy
  • Kleburg
  • Nueces
  • Refugio
  • San Patricio
  • Victoria
  • Willacy

As a Progressive customer, your vehicle claims are handled by Progressive Claims Service 24 hours a day, 7 days a week. A special team is on the scene to get to work on your claim fast.

If your vehicle has been damaged by the flood:

  • For auto claims, report your claim online or call:
    • Progressive Direct customers: 1-800-776-4737
    • Progressive Drive customers: 1-800-925-2886

  • For motorcycle, boat or RV claims, please call 1-800-776-4737

After filing your claim, we'll e-mail you to let you know when you can monitor its status online.

When a flood or other disaster strikes, you can rest assured that we will be there to help settle your claim and get you back on the road as soon as possible.

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