Dear valued customer,

We hope you and your family are safe following the severe flooding in your area.

As a result of these recent storms, the Indiana Insurance Commissioner has requested that insurance companies give their customers time to recover without concerns about coverage. In response to this request, we want you to know that your insurance policy will not be cancelled or non-renewed as a result of not paying your premium through August 16, 2008.

If you're not able to pay during this time, please call us, and we'll make sure your policy remains in effect through August 16. If you received a cancel notice because you were unable to make a payment on time due to the flooding, you will not be denied coverage by Progressive even if the cancellation date has passed. The order applies to all Progressive policies, including those covering automobiles, motorcycles, boats, recreational vehicles and commercial autos.

If your policy is up for renewal during this time, we'll send you a renewal offer and bill as usual. If you want to renew your policy, you can pay the bill when you receive it, or you can wait and pay when the emergency order is lifted.

Please note that whether you're maintaining or renewing your policy, your payment will need to be made in full and received or postmarked by August 16, 2008. You may wish to still pay on time, if you're able, in order to avoid paying a larger sum later.

If you're signed up for Electronic Funds Transfer, we'll continue to withdraw your insurance payment from your bank account as usual, unless you ask us to stop. If we attempt to withdraw a payment and there are insufficient funds in your account, your policy will remain in effect as long as payment is received or postmarked by August 16, 2008. If our attempt to withdraw funds during the period covered by the order results in any penalties or fees for insufficient funds, please call us and we'll make sure that you're not responsible for the fees.

If you have any questions or concerns, please call us anytime, day or night, at 1-800-PROGRESSIVE. We're here to help.

We wish you a quick recovery and thank you for being our customer.